Shipping policy
Scentra Shipping Policy
At Scentra, we strive to deliver your favorite fragrances quickly and efficiently. Here’s everything you need to know about our shipping policy:
1. Shipping Times:
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Orders are processed within 1–2 business days.
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Standard shipping typically takes 5–7 business days, depending on your location.
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Expedited shipping options are available at checkout for faster delivery.
2. Shipping Costs:
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We offer free standard shipping on orders over $45.
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For orders under $45, a flat rate shipping fee will be applied at checkout.
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Expedited shipping fees vary depending on the speed and destination.
3. International Shipping:
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We currently don't offer international shipping.
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Customers are responsible for any customs duties, taxes, or additional fees that may apply upon arrival.
4. Order Tracking:
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Once your order has shipped, you will receive an email with tracking information so you can monitor your package’s progress.
5. Shipping Restrictions:
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We do not ship to P.O. boxes or APO/FPO addresses.
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For security reasons, some restrictions may apply based on the shipping address.
If you have any questions or concerns regarding your shipment, feel free to contact our customer support team. We’re here to help!